Our data protection statement

1.  Data protection: an overview

1.1 General notes

The following general notes provide a simple overview of what happens to your personal data upon visiting our website(s). Personal data is any information that can be used to identify you as an individual. You will find detailed information on the subject of data protection in our privacy policy below.

1.2 Data collection on our website

1.2.1 Who is responsible for the collection of data on this website?

The website operator is responsible for the processing of data on this website. You will find the contact details of the website operator in this website’s legal notice stated above.

1.2.2 How do we collect your information?

To some extent, we collect data that you communicate to us.  This may be data that you enter in a contact form, for instance. Furthermore, your data is automatically collected by our IT systems upon visiting our website. This mainly includestechnical data (e.g. your internet browser, operating system or the time you accessed our website). This data is collected automatically as soon as you access our website.

1.2.3 What do we use your data for?

We collect your personal information primarily to fulfill our obligations to our customers. In this sense, we store and process your data in the context of the mandate you have given us.

1.2.4 What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction, blocking or deletion of this data.  If you have any further questions on the subject of data protection, feel free to contact us any time using the address stated in our legal notice above. Furthermore, you are entitled to appeal to the competent supervisory body.

1.2.5 Right to appeal to the competent supervisory body

In the event of a violation of data protection laws, the affected person has a right to appeal to the competent supervisory body. The responsible supervisory body for data protection issues is the data protection officer of the federal state which our company is based in. A list of data protection officers and their contact details can be found under the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_L…

1.2.6 Analysis tools and tools from third-party providors

When you visit our website, your surfing behavior can be statistically evaluated. This happens mainly with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior can not be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the privacy policy.

2. General and compulsory information

2.1 Data protection

The operators of these pages take the protection of your personal data very seriously.  We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

Upon using this website, various types of personal data will be collected. Personal information refers to any data that can be used to identify you as an individual. This privacy policy explains what information we collect and what we use it for. It also explains the manner and purpose of data collection. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access cannot be guaranteed.

2.2 Information on the party responsible for data processing

The party responsible for data processing on this website is:

KURATA AG
Bahnhofstrasse 5
3900 Brig
Schweiz
Tel +41 (0)27 921 1190
E-Mail: info@superhotelier.com

The responsible party is the natural or legal person that, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

2.3 Revocation of your consent to data processing

Many data processing processes can only be implemented based on your express consent.  You can revoke your consent at any time. All you need to do is send us an informal notification via e-mail. The lawfulness of data processing up to the revocation remains unaffected by the revocation.

2.4 Right to data portability

You have the right to have data which is processed by us based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a commonly used and machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

2.5 SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content such as orders or requests that you send to us as the site operator.

You can recognize an encrypted connection in your browser’s address line as it changes from “http://” to “https://”, also displaying a lock icon in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be accessed by third parties.

2.6 Information, blocking, deletion

You have the right to receive free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions.  Feel free to contact us any time under the address stated in our legal notice above if you have any further questions on the subject of personal data.

3. Data protection officer

Statutory data protection officer

We have appointed an external data protection officer for our company who can be reached under the following contact details:

Rainer Benne

Benne Consulting GmbH
Compliance | Datenschutz | Forensik | Sicherheit
Postfach 45
71718 Oberstenfeld
Email.: rainer.benne@benne-consulting.de

4. Data collection on our website

4.1. Cookies

Some of the pages belonging to our website use so-called cookies.  Cookies do not cause any damage to your computer and do not contain any viruses. They merely serve to make our website more user-friendly, effective and secure.  Cookies are small text files that are stored on your computer and saved by your browser. Most cookies used by us are so-called “session cookies”. They are automatically deleted at the end of your visit to our website. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website. You can change the settings of your browser to receive information about the storage of cookies, only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. Please note, however, that the functionality of this website may be limited if cookies are deactivated. Cookies that are necessary to carry out electronic communication processes or to provide certain functions desired by you (e.g. shopping basket function) are stored pursuant to Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest to store cookies in order to guarantee an error-free and optimized access to his services. Other cookies (e.g. cookies used to analyze your surfing behavior) stored by us will be addressed separately in this privacy policy.

4.2 Server log files

The provider of the website automatically collects and stores information by means of so-called server log files, which are automatically transmitted to us by your browser. These include:

  • browser type and browser version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • time of the server request
  • IP address

These data are not pooled with other data sources. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

4.3 Contact form

If you send us a request by using the contact form, the details including the contact data you entered will be stored for the purpose of processing your request and responding to potential follow-up questions. We will not pass on this data without your express consent.

The data entered in the contact form is therefore processed exclusively on the basis of your previously given consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal notification via e-mail. The lawfulness of data processing up to the revocation remains unaffected by the revocation.

All data you provided in the contact form will be stored by us until you request their deletion, your consent for storage is revoked or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected by this.

5. Analytics tools and advertisement

5.1 Google Analytics

This website uses features provided by web analytics service Google Analytics. The service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. Cookies are text files that are stored on your computer, enabling us to analyze your use of our website. The information concerning your use of this website generated by the cookie is usually transmitted to and stored by Google’s servers in the United States. Cookies used by Google Analytics are stored pursuant to Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both his website and advertisement displayed on his website.

5.2 Doubleclick by Google
Doubleclick by Google is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Doubleclick by Google uses cookies to present you with advertisements that are relevant to you. In the process, a pseudonymous identification number (ID) is assigned to your browser in order to check which advertisements were displayed in your browser and which advertisements were called up. The cookies do not contain any personal information. The use of Facebook I-like buttons of DoubleClick cookies only enables Google and its partner websites to serve ads based on previous visits to our website or other websites on the Internet. The information generated by the cookies is transferred by Google to a server in the USA for analysis and stored there. Google observes the data protection provisions of the “US Safe Harbor” agreement and is registered with the “Safe Harbor” programme of the US Department of Commerce. A transfer of data by Google to third parties only takes place on the basis of legal regulations or within the framework of commissioned data processing. Under no circumstances will Google combine your data with other data collected by Google. By using our website, you consent to the processing of data about you by Google and the manner in which it is processed and for the purposes set out above. You can prevent the storage of cookies by selecting the appropriate settings on your browser software.

5.3 IP anonymization

We have enabled IP anonymization on this website. As a result, only an abbreviated version of your IP address will be used by Google in member states of the European Union or in other countries party to the Agreement on the European Economic Area before being transmitted to the United States. Your full IP address will only be transmitted to and abbreviated by a Google server in the United States in exceptional cases. On behalf of the operator of this website, Google will use this information to analyze your use of the website, to create reports on website activity and to provide the website operator with other services relating to website and internet use.

The IP address transmitted by your browser to the Google Analytics tool will not be pooled with other Google data.

5.4 Browser plug-ins

You may refuse the storage of cookies by selecting the respective settings in your browser. However, please note that you may not be able to use all features offered by this website in this case. You can also prevent Google from collecting data generated by cookies and data relating to your use of the website (including your IP address) as well as prevent Google from processing this data by downloading and installing the browser plug-in available under the following link:

https://tools.google.com/dlpage/gaoptout?hl=en

5.5 Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link: Disable Google Analytics.

As a result, a so-called opt-out cookie is stored on your computer which prevents the collection of your data during future visits to this website. More information on the handling of user data by Google Analytics can be found in Google’s privacy policy.

5.6 Data processing agreements (DPA)

We signed a data processing agreement (DPA) with Google and fully comply with the strict requirements of the german data protection authorities regarding the use of Google Analytics.